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Our Customers Say...

Dear David, With regards to my shipping from NY to London, I just wanted to let you know that I was very pleased with the service I received from your movers on [the] 23rd of July 2002 in NY City. They were courteous, efficient and friendly which, thankfully made the process fairly stress-free for me. Hopefully, things will go as well this end (UK) – I will let you know. Best Regards,

...

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International Moving Terminology

Accessorial Services

A term used to describe those services not directly related to the transportation of household goods. Typical accessorial services are disassembly of unique furniture items, i.e. pools table, swing set, satellite dish, appliance refrigerator, washer, dryer servicing, shuttle service, or special crating

Bill of Lading

A document issued by a transportation service provider, when the shipper relinquishes the household goods. The terms and conditions of the move are detailed on the document, as well as essential information about the shipper, the origin and destination addresses and the charges

Binding/Non-Binding Estimate

A binding estimate is an agreement made in advance with the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier’s approximation of the cost based on the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on the carrier and the final charges will be based on the actual weight and tariff provisions in effect.

Container (steamship/ocean)

Standard size is 20′, 40′ and limited availability of 40′ “high cube” and 45′ containers. Containers and chassis equipment are provided and owned by steamship companies.

Container Dimension

Exterior: Length = 20′ 0″, Width = 8′ 0′, Height = 8′ 6′

Interior: Length =19′ 5″, Width = 7′ 8′, Height = 7′ 6′

Door Openings: Width = 7′ 6′, Height = 7′ 5 1/2′

Capacity: Cubic Feet 1,165

Exterior: Length = 40′ 0″, Width = 8′ 0′, Height = 8′ 6′

Interior: Length =39′ 5″, Width = 7′ 8′, Height = 7′ 6′

Door Openings: Width = 7′ 6′, Height = 7′ 5 1/2′

Capacity: Cubic Feet 2,377

Cubic Feet

The basic unit of measurement describing the overall size of a shipment; the cubic capacity of a crate, lift van, container or air freight tri-wall container. The mathematical cubic foot symbol is f3

Customer Service Representative

The individual at NY International moving & Shipping who assists the shipper with all the details of their relocation. For any questions that arise; inquires, or shipment status, just call 212-267-SHIP

Customs Clearance

Review of the documentation and physical inspection of the contents of the household goods shipment by a customs official

Demurrage

The fee assessed for holding household goods in an ocean container, truck / trailer or other carrier owned equipment beyond the allowed time. Fees are charged for each day.

Density

A mathematical ratio between size (volume) and weight of a shipment.

Destination Agent

Agent located at or near your destination who provides necessary services and information at the end of your move

Door-To-Door Relocation

All of the moving services from your origin home to the new home at your final destination

Duty

A tax levied by a government on the value of the household goods imported or exported.

Estimate

A general calculation of the transportation charges, as well as costs for additional services requested by the customer. Includes an estimation of shipment weight.

ETA

Estimated Time (date) of Arrival.

Extra Pick-up / Extra Delivery

Household goods that are tendered by the shipper for pick-up at more than one origin and or delivery location

F.M.C

Federal Maritime Commission, the US Government Agency that regulates ocean steamship companies, port terminal companies and household goods freight forwarders

Gross Weight

The total weight of the ocean container, lift van or airfreight container along with the packing materials and the household goods. The container is weighed at qualified scales. The gross weight minus the tare (empty container or lift vans) weight equals the net weight of the shipment

Inventory

A document that lists each item and its condition at loading and at delivery. The origin service agent prepares your inventory, at the time NY International moving & shipping takes responsibility for the shippers household goods

Lift van Dimensions

External: Length = 7′ 1/4″ (85″ – 88″), Width = 3′ 3/4′ (45″ – 46″), Height = 7′ 1/4″ ( 87″)

Capacity: Cubic Feet 193 to 205

Lift vans (wood)

Specially constructed wood boxes used in international relocations. Lift van size can be from 180 f3 to 210 f3

Net Weight

The difference between the gross weight and the tare (empty) weight of a container, lift van or air freight container. This is the actual weight of a shipper’s household goods

Order for Service

The document authorizing the mover to transport your household goods

Origin Agent

Agent at origin responsible for performing packing and preparing necessary documentation.

Packing Certificate

A document signed by the shipper confirming services rendered. Services may include packing, unpacking, extra labor, appliance servicing, etc.

Permanent Storage

Household goods storage in a warehouse for an extended period (years) of time

Relocation Consultant

The agent sales representative responsible for providing the customer with an estimate of the cost of his/her move, as well as for answering any and all questions the customer might have with regard to the moving process

Service Agent

A service agent may provide any of the following : A firm that provides pre-move survey, packing, inventory, loading, residence to port transportation, ocean or air transportation, customs clearance, from port to residence delivery transportation, storage, unloading, unpacking of your household goods, packing material removal and post-move survey.

Shipper

The individual or family whose household goods are being transported and is the owner

Shuttle Service

Use of a smaller vehicle to provide service to residences that are not accessible to the mover’s normal linehaul equipment

Storage-in-Transit (SIT)

The temporary holding of a shipment in a warehouse facility, with the maximum period being 90 days. Charges are assessed monthly for storage costs, as well as warehouse handling fees, pick-up or delivery charges. S.I.T. can occur at origin or destination

Transit Time

The estimated days or weeks to transport your household goods from origin to destination

Tri-wall Containers

Special cardboard boxes or cartons designed to be used for air freight shipments of household goods or personal effects.

Valuation Schedule

A list that establishes, for insurance purposes, the value of the household goods that will be shipped. Ocean, air and storage shipments each require individual valuation schedules

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